Hi, I'm
Lam Hoang
Based in the Netherlands
I bring people and technology together so teams can excel.
ServiceNow CTA by day, world explorer in my free time. I believe the best solutions emerge where technology, culture, and human insight converge.
Technology that works for people
As a ServiceNow Certified Technical Architect, I don't just design systems—I help organizations use technology as a catalyst for better collaboration and performance.
ServiceNow Architecture
Enterprise platform design, ITSM/ITOM implementations, and custom applications that fit how teams actually work.
Team Enablement
I don't just build systems—I help teams grow. Knowledge sharing, best practices, and creating self-sufficient teams.
Integration & Automation
REST APIs, workflow automation, and connecting systems so data flows seamlessly between departments.
Culture & Collaboration
Technology is only as good as the people using it. I focus on adoption, change management, and sustainable transformation.
Trusted by leading organizations across industries
Pharma & Healthcare
Roche, Novartis
Financial Services
ABN AMRO, Robeco, APG
Transport & Logistics
NS (Dutch Railways)
Government & Defense
Dutch Ministry of Defense
Entrepreneurship alongside work
Besides my work as an architect, I always make room for creative projects. It keeps me sharp and energized.
byAnneAmsterdam
Together with my wife, we run a creative Etsy shop. Handmade products crafted with love in Amsterdam.
IAWT
In Agents We Trust
Exploring how AI and software development can create new products together. A personal initiative to build useful tools powered by modern technology.
Vigo
AlphaDiscovering the best places for kids. Helping families find amazing spots for adventures.
Try it outPretletter
AlphaOrganizing fun, educational, and creative kids' parties with hands-on activities.
Vinted Bot
AlphaAutomated tooling for Vinted sellers to streamline their workflow.
WhatsApp Business Bot
AlphaPersonalized contact automation for businesses via WhatsApp.
Interested in IAWT or want to collaborate?
Get in touch via WhatsApp